General terms and conditions
- There will be a Festive season surcharge of 10% on all room rates from 23rd Dec 2017 to 05th Jan 2018, (inclusive).
- Special compulsory dinner supplement of 100 USD per person will apply for dates of 25th and 31st Dec 2017. Children from age 6 – 15 will be charged 50% of Dinner Supplement.
- Minimum stay of 5 nights from 23th Dec 2017 to 05th Jan 2018 (inclusive).
Check in time: 03:00 pm
Check out: 12:00 noon
Luggage can be stored temporarily.
Please note that day use is available if you require a late check out for 100$ from 01 pm to 06 pm. Subject to availability.
Extra bed & Baby cot
Only for children sharing accommodation with their parents. (2 adults)
- For children under 2 we will provide a complimentary baby cot. Subject to availability.
- Children age 0 – 5 stay for free if sharing existing bed with parents.
- *An extra bed charge of 60 USD is applicable only for children under 16 years old.
- An additional half board meal supplement of USD 25 will apply for children age 6 – 15 sharing accommodation with parents.
*Subject to extra bed availability.
Our meal charges are as followed:
- An additional charge of USD 30 per person is applicable for Full Board
We charge USD 65 from Airport/Stone Town one way to Kisiwa On The Beach.
Reservation & Cancellation Policy:
We accept any confirmed cancellation of a reservation. Such a cancellation is effective on the day it is received by us. The client will be notified of the acceptance of the cancellation.
Generally, cancellation charges are as followed:
- Upon confirmation, all payments must be received prior to arrival of the guests.
- Cancellations between 30 days & 7 days prior to arrival, 50% of the total cost will be charged
- Cancellations between 7 days & 48 hrs prior to arrival, 75% of the total cost will be charged
- Cancellations less than 48 hrs prior to arrival, the total cost will be charged
- No Shows will be charged at all cost
Confirmation & payment:
Confirmation is subject to payment and payment must be cleared in full before arrival unless stated otherwise.
We may ask for your credit card details to secure your booking. We will immediately charge your credit card 100% of the amount of your reservation at arrival unless previously paid by bank transfer. Please note that payment made by credit card will be charged 6% surcharge due to bank charges in Tanzania.
All payment via bank transfer should be made without any bank charges for us.
The rates are subject to change without prior notice, although rates quoted for confirmed bookings will be honoured.
Payment term during peak season 23rd Dec – 5th Jan (inclusive), will be required to be paid upon booking – Non refundable.